If everyone has AI, where does competitive advantage move?
02 — Transition

2026 → 2029

Five steps of capability. Watch what each one changes about who does the work.

LLMAnswers questions
COPILOTAssists people
AGENTReasons + executes tasks
AGENTIC AIPlans + coordinates + acts
AI WORKFORCESpecialised agents working across the enterprise

The technology changed.

But the bigger change is organisational.

What happens when every competitor gets access to essentially the same capability?